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OverviewHow HoztSync WorksFollow one booking from sync to turnover, guest, and owner records.BookingTurnoverGuestOwnerExplore the full product journey →

Booking intakeAirbnb SyncMatch calendar and booking-email data into one stay record.
OperationsTurnovers & CleanersAssign check-out work, checklists, photos, issues, and receipts.
Guest experienceGuest Guide & ServicesGive each stay a private guide, access details, messages, and services.
Owner managementOwner Statements & ApprovalsReconcile payouts, approved expenses, repair decisions, and locked statements.

One booking. One shared record.See the product journey →

Managing for clients or managing your own homes? Start with the workflow built for that relationship.

Manage for othersFor Co-Hosts & Property ManagersOperate homes for owners with commissions, approvals, cleaners, and portals.
Manage your own homesFor Portfolio OwnersRun your own portfolio with per-property profit, cleaners, guests, and reporting.

ComparisonCompare HoztSyncCompare workflows, product scope, fees, and fit.
MigrationSwitch from Hostaway, Guesty or HospitableRun HoztSync beside your current channel manager, then decide.

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How HoztSync WorksOverviewFollow one booking from sync to turnover, guest, and owner records.
Airbnb SyncBooking intake
Turnovers & CleanersOperations
Guest Guide & ServicesGuest experience
Owner Statements & ApprovalsOwner management

For Co-Hosts & Property ManagersManage for others
For Portfolio OwnersManage your own homes

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Guides/Guest arrival checklist for vacation rental hosts

Guest arrival checklist for vacation rental hosts

Updated September 14, 2026

The arrival experience starts before a guest reaches the door. Clear instructions and a prepared home reduce avoidable questions and help guests settle in.

You do not need an account. Tick items on your phone as you go, or print the page. Ticks are not saved.

This is a general operational checklist. Adapt it to each property's standards and requirements. HoztSync does not automate every item on it.

Before arrival day

0 of 5 done

Confirm the reservation's arrival date and check-in window.
Provide clear directions, parking information and the agreed access process through a private channel.
Explain how to contact the host and what to do if access fails.
Confirm any requested services the host has accepted.
Tell the guest about relevant property rules without burying arrival instructions in a long message.

Prepare the property

0 of 5 done

Confirm the turnover is complete and unresolved issues have been reviewed.
Check that the promised essentials are ready.
Verify that access information is accurate and shared only with authorized people.
Put Wi-Fi and essential property information where the guest can find them.
Make sure the team knows who is handling arrival-day questions.

After the guest arrives

0 of 4 done

Offer a simple way to report a problem.
Assign requests to a responsible person and communicate the next step.
Keep the tone helpful and the response specific.
Update instructions when a repeated question reveals something unclear.

Never publish real access codes, guest contact details or reservation links in public guides or examples.

Related

Guest pages in HoztSync
Explore HoztSync guest pages.
Turnover checklist
Prepare the home before this arrival.

Works with the calendars, inboxes and payments you already use

Airbnb
Vrbo
Booking.com
Google Calendar
Apple Calendar
Gmail
Stripe

Airbnb
Vrbo
Booking.com
Google Calendar
Apple Calendar
Gmail
Stripe

Independent of all of them. Connect calendar feeds and forward emails for manual review.

Vacation rental operations software, built by a villa manager in Miami.

A product of Auro MGT LLC, Miami, Florida.

Product

How HoztSync Works
Airbnb Sync
Turnovers & Cleaners
Guest Guide & Services
Owner Statements & Approvals

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For Co-Hosts & Property Managers
For Portfolio Owners

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© 2026 Auro MGT LLC. HoztSync is not affiliated with Airbnb, Inc.